+1 571 640 6559

+977 982 270 8961 ( WhatsApp)

service@pinacotech.com

Services

How can we help you?

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Website Design & Development

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Digital Meketing

website solutions ,Hosting & Domain Solutions image

Domain & Hosting

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Online Consulting

Graphic Design for website designs

Graphic Design

Refund Policy

Introduction
Welcome to Pinacotech.com! We appreciate your trust in our services. This Refund Policy outlines the terms and conditions related to refunds for our website design and related services.

Eligibility for Refunds

Design Dissatisfaction:

If you are dissatisfied with the website design we provide, you have the right to request a refund.
Refunds are applicable if you don’t like the design or if you change your mind.

 

Domain and Hosting Fees:

We will issue a full refund after deducting the domain name registration fee and hosting fee (if applicable).
The deducted amount covers the actual costs incurred for domain registration and hosting setup.

 

Refund Process

Requesting a Refund:

To request a refund, please contact our customer support within 30 days of receiving the design.
Provide details about the reason for your dissatisfaction.

 

Design Destruction:

If a refund is approved, we reserve the right to destroy the design we created for you.
You will no longer have any rights to use or modify the design.

 

Domain Transfer:

If you purchased a domain through us, you can transfer it to another registrar.
You will be responsible for any additional fees associated with the domain transfer.
Exceptions

 

Customized Designs:

Refunds do not apply to customized designs that were specifically tailored to your requirements.
Custom work is non-refundable.

 

Third-Party Services:

We are not responsible for refunds related to third-party services (e.g., domain privacy protection, SSL certificates) that you purchased separately.

 

Contact Us
If you have any questions or need assistance regarding refunds, please contact our support team.